At Barkwell, we stand behind the quality of every product we design. If something isn’t quite right, we’re here to help make it right—with a return process that’s as simple and clear as our design philosophy.

Return Window

You have 30 days from the date of receiving your item to request a return.

Return Eligibility

To be eligible, items must be in their original condition—unused, unwashed, and with all original packaging and accessories included. This helps us maintain high standards for all Barkwell customers.

How to Start a Return

Email us at support@barkwell.co with your order number and a brief note explaining the reason for your return or any feedback you'd like to share.
 We love hearing how we can improve.

Shipping & Refund Process

• Return shipping costs are the responsibility of the customer.
• Please provide proof of return and a tracking number to help us process your return swiftly.
  
• Once received and inspected, we’ll notify you of the approval status.
  
• If approved, your refund will be issued to your original payment method within 7 business days. Your bank or card provider may require additional time for the amount to reflect in your account.